Install / Trial
Licensing
- Why are new domain users not listed in my License Manager?
- Can I access my backups outside of my Google account?
- Can I retain the backup data for a deleted user?
- How do I manage my Spanning Backup licenses?
- What happens if I change the email address of a user?
- How do I add additional information to my paid receipt?
Administrator
- G-Suite Administrator Issues with Spanning Backup Incident August 20th, 2020
- Can I lock the settings for Spanning Backup so they can’t be changed?
- How do I update my credit card info for Spanning Backup for G Suite?
- Where is the backed up G Suite data stored?
- Why is Spanning migrating from IMAP to Gmail API for backing up emails?
- How do I cancel my service?
Subdomains
Backups
- Who can access Team Drives Backups?
- Spanning Backup for G Suite: Classic Sites – 99999 Backup Error
- What is problem code 49001?
- How do I import metadata into Salesforce?
- How are Team Drives backed up?
- Where can I access Team Drives Backups?
Restores
- Can I restore data from one user into another user account?
- Can Spanning Backup for G Suite help recover from Ransomware?
- How can I restore Team Drives data?
- How to Restore All Mail
- How do I remove original Gmail labels when restoring emails?
- In what order is Gmail data restored?