9.5.13b Maintenance Release - 5th September 2022

The VSA 9.5.13b Maintenance Release (build includes the new features, enhancements and fixes from the 9.5.13 Feature Release with some additional quality and security improvements described in the topics below. For minimum system and agent requirements, see these topics in the Kaseya R95 System Requirements Guide: Kaseya Server Minimum Requirements & Configuration and Agent Minimum Requirements

This release requires agent version Be sure to update your Windows, Mac, and Linux agents after installing this release. Agents updated to this version cannot be used to communicate with servers running VSA versions prior to 9.5.8.

Release Schedule

  • Full SaaS Deployment - Monday, September 5th - 2pm ET
  • General Availability (on-prem customers) - Wednesday, September 7th

Note: SaaS customers will be informed of their maintenance window via https://status.kaseya.net.

Dates are subject to change at short notice. On-prem customers are advised to check this page again prior to attempting an upgrade.

Important Security Updates   

This release contains important security updates.  We recommend that on-premises customers update to this release as soon as possible (No action is required for SaaS customers as updates are automatically applied). 

Live Connect

Launching a Live Connect session from a third-party application using a Custom URL Scheme with a REST API token that was obtained using the basic authentication method (username + password combination) is no longer supported. The REST API token must now be obtained using a Personal Access Token (PAT).

Note: as per deprecation notice below, customers and integration partners must transition to Personal Access Tokens for API authentication no later than October 31st, 2022.



Basic authentication to REST API will be disabled in Q4, 2022. After that, it will no longer be possible to authenticate REST API requests using a standard VSA Username and Password combination. To continue working with the REST API you will need to authenticate via OAuth 2.0 or a Personal Access Token. Please review this KB article for guidelines on migrating from Basic to PAT authentication method - https://helpdesk.kaseya.com/hc/en-gb/articles/8830422710033 

Customers and integration partners must complete this transition no later than October 31st, 2022.


Bug Fixes


  • Fixed an issue where calls to GET /assetmgmt/agents would fail due to malformed CPU audit data from macOS agents.

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