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Exchange Collector error - No Mailboxes found in the scan result

During the Exchange data collection process for Office 365 you may receive the following error during the scan. 



This error is typically generated for one of the following reasons. 

  1. All the Exchange Scanning perquisites have not been met.
  2. Make sure the scanning user is a Global Administrator.
  3.  For Exchange 2013, ensure that the World Wide Publishing service is running. (required for PS with Exchange)

To address the first issue make sure you have run the following commands on the machine you are running the collector from.


Install-Module -Name AzureAD
Import-Module  AzureAD
Install-Module -Name ExchangeOnlineManagement
Import-Module ExchangeOnlineManagement
Install-Module -Name PowerShellGet -Force


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