9/18: vCIO All Stars

 

Chat Log 

00:03:32 Rob Danser: https://www.thecybernation.com/
00:05:42 Marc Pickard - CBTech Support: How does Man Utd's season look?
00:06:18 Warren Ksiez: thank you, I signed up..
00:06:41 Rob Danser: vCIO Client Strategy Meeting Cadence: How often are vCIOs holding scheduled Business Review meetings with customers (quarterly, semi-annual, annual)? For example: Quarterly scheduled meetings… Business Review every 6 months, and strategy meetings in the meetings in between. What pros and cons do you see about the cadence you use?
00:07:16 Warren Ksiez: quarterly for full reviews
00:08:44 Rob Danser: No problem Warren- honestly its been awesome
00:13:18 Rob Danser: vCIO Client Strategy Meeting Cadence: How often are vCIOs holding scheduled Business Review meetings with customers (quarterly, semi-annual, annual)? For example: Quarterly scheduled meetings… Business Review every 6 months, and strategy meetings in the meetings in between. What pros and cons do you see about the cadence you use?
00:24:03 Keala Asato: Maybe retention bonuses... :)
00:24:14 Jorge: Would be nice :)
00:26:50 Stephen Kellogg: sorry I was late... basic topic?
00:27:20 DonR: rhythm and content of business/strategy meetings
00:34:35 Rob Danser: https://trumethods.zendesk.com/hc/en-us/articles/360038876674-Nov-2019-Creating-and-Managing-AWESOME-vCIO-Meetings-
00:42:53 Ray Chamberland: +1 for API and Reporting improvements. List of clients with their alignment score.
00:44:15 Keala Asato: There's often one-time onboarding fees for OpEx projects, so there's a little CapEx discussion when launching a new service.
00:45:17 David Johnson: Change jobs? I hope I don't hear any of my VCIOs saying that :)
00:46:43 Dan Seafoot: Too new over here to get bored! This role is amazing
00:47:00 Michael Sylvester: Forgive me as we are still in the early vCIO rollout stage but to which new Client Report are we referring?
00:47:23 Dan Seafoot: I think the Alignment Report
00:47:51 Jorge: I believe that was the new version of the Progress Report
00:47:59 Rob Danser: Yea on the money
00:48:02 Dan Seafoot: Thanks Jorge
00:48:22 Michael Sylvester: OK, thanks.
00:52:21 Jorge: Attend vendor events to see what's next in their products. New tools/paradigms that you may need to embrace
00:52:51 Bob Borges: Microsoft Ignite (next week) is a free and virtual event this year

 

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