IT Glue Connection Settings

IT Glue Sync Settings

IT Glue Sync Settings allows you to set parameters for the configurations that appear in myITprocess and synced back to IT Glue.

Assets Sync Settings

  1. Go to your account and select Account settings > Integrations tab.
  2. Under the IT Glue Connection, click Sync Settings.

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Here you can set a configuration status that you want to bring in to myITprocess as well as define which specific types of configurations to show. By default, archived configurations are excluded from the sync, but you can change in on this page.

Device Expiration Auto-Documentation to IT Glue

This integration will enable myITprocess to automatically sync expiration dates for a range of hardware assets, such as servers, switches, firewalls, access points, and workstations back to IT Glue.

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When enabled, Warranty Expiration and End-of-Life dates will appear on the Configurations page.

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To learn more about the Warranty lookup feature in myITprocess — https://helpdesk.kaseya.com/hc/en-gb/articles/22244643651729-Device-Lifecycle-Management

Note: If you make any changes, click the Save button. The system will alert you if you make changes and attempt to navigate to a different tab or page if you have not saved your changes.

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