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Release Notes for Unitrends Cloud Backup 1.3


This document describes new features, enhancements, and fixes introduced in the 1.3 release.

New features and enhancements

Release 1.3 include these new features and enhancements:
  • Customer context banner – The Choose Working Context page has been replaced by a context banner at the top of each page.
- You can now easily switch customers by simply selecting one from the drop-down list on any page:
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- On the Dashboard, you can select All Customers for a quick overview of the agents and assets across your entire Unitrends Cloud Backup environment:
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- These pages are customer-specific: Profile, Jobs, Recover Files, Restore Status, and Assets. If All Customers is selected when you navigate to a customer-specific page, you are required to select a single customer to display data on the page:
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  • Configure > Customer page –
- This page now displays the following for each customer: name, asset health, number of registered agents, number of offline agents, and whether the customer is enabled.
- The New Customer button is now located above the list of existing customers for quick access. Click the button to open the New Customer dialog, where you can add a customer. The Customer Name field in the New Customer dialog enforces the following supported characters: aphanumeric characters, special characters, and spaces.
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- You can now filter or sort the display:
  • Filter by text string – Enter text in the Filter columns or Search keywords field. Only customer rows containing the string you entered display in the list.
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  • Filter to display a single row – Click in the Filter columns or Search keywords field, select Customer Name, then select a customer:
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  • Sort by column – Click on any column to sort alphabetically (a to z) or numerically (1 to n). Click the column again to reverse the order.
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  • Backup > Jobs page –
- The New Job button is now located above the list of existing jobs for quick access:
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- These hourly scheduling options have been added: Every 4 Hours, Every 8 Hours, and Every 12 Hours:
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The table below lists fixes included in the 1.3 and 1.2 releases.
Component   Bug
  • Decreased the bandwidth upload threshold that causes backups to fail with this error: processBackup: Error: Failed to run backup command: Error executing adapter command.: exit status 2. Failure now occurs if the job cannot upload at least 10MB in 30 minutes.
  • Fixed an issue that caused backups to fail if the job's profile specified an Included File Path that did not exist on the Windows asset.
  • Fixed an issue where changing the name of the Windows asset caused subsequent backups to fail.
  • When consecutive backup failures occur, the job no longer runs every three minutes. Instead, subsequent attempts run at the following intervals: 30 minutes, 1 hour, 8 hours, and every 24 hours until the job succeeds.
  • Fixed an issue with the Browse backup contents step of the Recover > Files wizard where page formatting was broken in cases where the backup contained more than 10000 files. You can now successfully browse and select files to recover.

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