My backup failed. What can I do to fix it?


This article provides some troubleshooting advice in the event that one of your backups fails.


Backups can fail or run with warnings for many reasons, but you have a variety of resources available to help you troubleshoot the problem and get your backups running successfully again.

  • Forums: The forums are a key component of Unitrends Free. We encourage you to post questions in the forums and answer questions posted by other Unitrends Free users. Forums are moderated by Unitrends employees to ensure accuracy of information.
  • Knowledge Base: Articles in our Knowledge Base (KB) provide assistance with troubleshooting and frequently asked questions. If you encounter a problem that is not covered in a KB article, we encourage you to search the forums or post your question.
  • Unitrends Free Administrator's Guide: This guide provides complete instructions for deploying, setting up, and using Unitrends Free.
Additionally, we are always glad to receive feedback about your experience with Unitrends Free and product improvement suggestions through the Product Ideas forum.

For more detailed information on backup failures and performance issues see Unitrends KB 5062 - Backup Failures and Performance Issues
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