You can use this command to check if the bpclientd process is running:
ps aux | grep bpclientd ps -ef | grep xinetd (Solaris 10 and some legacy agents)
If nothing comes up, please start the process from the agent directory.
OS X 10.4 "Tiger" to 10.10 "Yosemite: /usr/bp/bpclientd start
Solaris 10 /usr/bp/bin/bpclientd start
OS X 10.11 "El Capitan" and later: /usr/local/bp/bpclientd start