SUMMARY
Emails may be configured on the Unitrends appliance to come from a non-existent domain. The generic domain setting may cause emails to be rejected or caught in a SPAM filter.
This article will summarize how to change the domain, as well as, how to change the 'from' sender address in the Unitrends sendmail configuration.
RESOLUTION
- Use an SSH client such as PuTTY to access the Unitrends system at the command line level. Note: Ensure you have the OS password to access the Unitrends system’s command line. The OS password may differ from the password used to access the User Interface.
-
Simply edit the master.ini file on the Unitrends appliance located at /usr/bp/bpinit/
vi /usr/bp/bpinit/master.ini [Reports] PageWidth=80 PageLength=60 WeeklySummaryName=weekly.rpt FailureReportName=failure.rpt TapeContentName=tape.rpt ;ReportFrom=root@localhost.localdomain ; Specify user to send reports as
Remove the comment symbol (the ';' semicolon) from in front of the line that begins with ReportFrom= and change the email address to the one you want listed as the sender.ReportFrom=reportuser@unitrends.com
Save this file, then restart the sendmail services: service sendmail restart - To save the master.ini file post making any changes, press Esc key and then type :wq to save the file with changes
--This ONLY works for reports, not tests/sendmail directly --
To test report function after above change run the followingphp /usr/bp/bin/genreports.php
How to change the Email from address from with UI.
(These steps require that the "ReportFrom" field has been added above or already exist).
- Navigate in the UI to Configure> <Select your Unitrends appliance> Edit Appliance> Advanced> General Configuration.
- Use the Section and Name filters to filter down to the 'Reports' section and the ReportFrom 'Name'.
- Select the entry by clicking on the Value shown. This will bring forth the Edit Settings menu in which you can configure you preferred from email address.
- Save your email from settings, then close out of the General Configuration menu.
- --This ONLY works for reports, not tests/sendmail directly --
To test report function after above change run the following from the appliance's CLI.php /usr/bp/bin/genreports.php