Sign in
Get Help

Are universal rails provided with rack mount appliances?


This answer differs by system Generation.  

Generation 9:  All Generation 9 appliances ship with included Rail Kits for standard racks.  Alternate Rail Kits are available for Full Rack Depth Gen 9 appliances as noted in the chart below.  Rail systems for Generation 9 appliances can be acquired directly from Dell or Dell resellers. 

Half Rack Generation 9

These units come with Dell A4 static rails compatible with center mount 2 post racks or standard 4 post

1U Full Rack Depth

These systems come with Dell A11 Stab-in sliding Ready Rails for 4 post standard racks.  

2U Systems

These systems come with Dell B6 Stab-in Sliding Ready Rails for 4 post standard racks.  

For more information about racking requirements for Generation 9 systems, locate the current Site Preparation Guide on our Documentation Site.  


Generation 7 and 8:  

Half Rack Class: (6xx or 8002-8012)

These systems do not come with rail kits.  These appliances mount to racks using the included rack "ears" and should be stabilized on a rack shelf.  An optional traditional rail kit is available from SuperMicro and can be purchased through numerous vendors, but is not carried by Unitrends.  

Full Rack Class (1U or larger) and and MAX appliances

These come with standard depth square-hole standard rack rails.  These rail kits are compatible with universal 4 post square-hole racks of expected depths.  Alternative rail kits to conform to racks that do not meet the stated mounting requirements conveyed in the 10.0 edition of the site preparation guide may be available from SuperMicro directly for some chassis models for additional purchase from 3rd party.   


RXDA Archive Chassis:

legacy eSATA RXDA comes with rail kit

late 2022 SAS RXDA does not come with rails and can be mounted by ears. Unitrends does not sell the kit, but custom4ers uncomfortable with ear mounting can buy a kit here


Optional Rail Kits by Chassis model for Generation 7, 8, and 9 appliances:  

Note: These are not carried by Unitrends, this information is provided fur customer convenience only.  Rails listed are noted by the chassis manufacturer as optional compatible equipment.  These typically provide support for alternative depth 4 post square hole racks.  


Recovery 9002-9008

Included A4 Rail kit  is the only option for this model from Dell

Recovery 9016S-9024S

Included A11 Rail Kit. Other option: 

Dell A8 Static Rail Kit for 2 and 4 post racks
Also optional cable management kit

Recovery 9032S-9120S

Included B6 Rail Kit.  Other options:

Dell B4 Static Rail kit for 2 and 4 post racks


Dell B13 Drop-In style Ready Rails
Also optional cable management kit

Recovery MAX/UMSP

Included rails are the only option.  


No Rails included from Unitrends.  Supermicro, P/N (CSE-PT8L), 13.1” to 33.1”

Recovery- 814S/818S
Supermicro, P/N (MCP-290-00056-0N) 19” to 26.4” (Square hole)
R8024S - R8120S
Supermicro, P/N (MCP-290-00058-0N) 

short rail set 19.6” to 26.9”

Recovery – 938S

Included rail kit is the only option from manufacturer


Supermicro, P/N (MCP-290-00058-0N)

If you are unable to locate suitable rails for your 3rd party rack:  You may use a certified/approved rack shelf rated for not less than the Unitrends Appliance listed weight support designed for your non-standard rack.  

Warning:  Do not stack other equipment or servers on top of a mounted Unitrends appliance, the rails are rated ONLY for the listed weight of the appliance and must not support additional equipment placed above.    

For older generation appliances, see the Site preparation Guide that was shipped with your appliance release and reference the Chassis Number for your model.  If you cannot locate this guide or have an older chassis not listed here covered by an active support contract, please contact Unitrends support and we can look that information up for you.  Again, Unitrends does not directly sell alternate rail kits, you will need to contact a 3rd party reseller to acquire those components.  


Rail Kit Warranty:  Rail kits are not covered by warranty from Dell services for Generation 9 systems.  Out-of-box damage to individual components is also not covered by Dell and will usually result in entire unit replacement.  If rail kits are damaged on initial receipt, customers will be expected to assist Unitrends in providing suitable evidence to the shipper in a timely fashion to file a damage claim and Unitrends will replace at it's option the entire server system and not components individually.  Unitrends does not stock rail kits separately from new server chassis systems to facilitate other options as these components do not carry a warranty.  No physical damage to rail kits is provided of any kind other that damage caused in initial product shipping to it's primary delivery destination and shipment damage should be reported within 1 day of receipt.  Rail kits are fragile and care must be taken using a minimum of 2 persons to safely rack a sever unit without causing damage to the rails.  Customers will be responsible to acquire replacements through authorized dell retailers or dell's sales website for any damaged kits other than damage filed through a shipment damage claim.  


Have more questions?

Contact us

Was this article helpful?
0 out of 0 found this helpful

Provide feedback for the Documentation team!

Browse this section