2021-04-14 - Announcing Vorex two-way sync

We are pleased to announce that two-way sync with Vorex is now supported, allowing you to update changed asset types, such as Organizations, Configurations, Contacts, and Locations that are syncing with Vorex, directly in IT Glue.

How does it work?

Prerequisites

  • You must have Manager or Administrator access to IT Glue.
  • You must have an integration with Vorex PSA set up.

Instructions

  1. In IT Glue, navigate to Account > Integrations > Vorex PSA. Click the Actions drop-down and select Sync Settings.
  2. In the Two-Way Sync Settings tab, review the Enable two-way sync setting.

Please refer to the Vorex PSA two-way sync KB article for more details.

 

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