Receive email notifications of security incidents or PSA tickets
This will send an email to all addresses for each security incident. If you want to create them as PSA tickets instead, find the help doc entitled "How to Configure <PSA-name> PSA".
Only follow these steps if you would like email notifications if you do not have a supported PSA. If a PSA integration is created, then only a ticket would be generated in the respective ticketing system integration but no longer send email notifications.
Notifications at RocketCyber apply to all subordinate accounts.
- Select the desired account, so that the correct company's name is displayed in the top-right dropdown menu
- Select Provider Settings
- Select the Notifications tab
- Enter all emails into the email addresses field. If you are entering more than one email address, each address should be comma-separated