Securing your account with Two Factor Authentication (2FA)

Improve the security of your RocketCyber account with 2FA

Two-Factor Authentication (2FA) improves account security by requiring multiple types of authentication.  The simplest and most common form of 2FA requires a username/password and an additional one-time password.  

Enabling 2FA

  1. Go to your profile page

 2.    Click Enable Two-Factor


 3.    Download either Authy (iOS/Android) or Google Authenticator (iOS/Android) to your phone or tablet.  Both can be found in your device’s App Store. 
 4.    Install your authentication app

    1. Authy instructions
      1. Download Authy 2-Factor Authentication to your phone from the App Store
      2. Open the app
      3. Select the three vertical dots at the upper-right
      4. Select “Add Account”
      5. Select “Scan QR Code”
      6. Scan the QR code on the RocketCyber site 
      7. Click “Done” 
    2. Google Authenticator instructions
      1. Download Google Authenticator from the App Store
      2. Open the app
      3. Select the “+” icon
      4. Select “Scan a barcode”
      5. Scan the QR code on the RocketCyber site (NOTE - the QR scanner on this app can be very hit or miss.  You may have to hold the device scanning the barcode for several seconds or tilt the device a bit to get a good scan)

 5.    Enter the authentication code from your app in the box and click Submit


 6.    Ten (10) recovery codes will appear below the text.  Make sure you copy these codes somewhere safe.  These will allow you to access your account if you drop your phone in a lake, leave it on a plane, or have it snatched by pirates.


Authentication with 2FA

  1. When logging in, after entering your e-mail and password, you will now be taken to a 2FA authentication page.
  2. Open your authentication app and select RocketCyber.  Enter the code displayed.

Setting Up a Second Device With 2FA

  1. If you do drop your phone off the Empire State Building or upgrade it for a newer model, go back to the profile page and select “View QR Code”.  
  2. This will allow you to set up a new phone with 2FA! You must be logged in for this, so either keep your old phone long enough to log in or else use one of the recovery codes

Turning Off 2FA

  1. Don’t turn off 2FA
  2. Don’t turn off 2FA
  3. If for some reason you decide to deactivate 2FA, go to the profile page and select “Disable Two Factor”.

Have more questions?

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