CryptoCard KT-1 and KT-4 key fob tokens have a 5 year warranty that we honour if:
- The token was purchased from us
- The token failure wasn't caused by abuse or misuse
- The token is less than 5 years from initial purchase date
- The failure is reproducible or evident on the token
If you have a defective token that is covered under warranty, we can exchange or replace your token through our Return Materials Authorization process.