To removal the 2FA requirement for your AutoTask Users please follow these Steps.

Un-assign members from using AuthAnvil for Two-Factor Authentication

1. Log into Autotask.
2. Click the Admin button.
3. Open Employees/Resources.
4. Browse to a resource that you would like to have use AuthAnvil authentication for Autotask login.
5. Right-click on the resource, and choose Edit Resource.
   
   
6. Click on the Security Tab
7. Un-check the Require Two-Factor Authentication for this Resource checkbox.
8. Click Save.
9. Repeat steps 4 – 9 for every member who no longer requires the use AuthAnvil authentication.

Remove the AuthAnvil Server Settings

1. Log into Autotask.
2. Click the Admin button.
3. Open System Settings.
4. Scroll down to the Site Setup section, expand it if necessary.
5. Delete the full AuthAnvil server name or IP address, including the http:// or https://, into the AuthAnvil Authentication Server URL field. eg: https://lab.scorpionsoft.com.
   
    
6. Delete your AuthAnvil Site ID into the AuthAnvil Site ID field.
7. Click Save.
8. Click OK on the dialog that pops up.

Questions?

If you have any questions or need some help, we would be happy to assist. Open a case at help.scorpionsoft.com or send an email to support@scorpionsoft.com.