Two-Factor Auth v4.6 - older
This is no longer supported. A clean installation will need to be performed.
Two-Factor Auth v5.0 - newer
If you are using 2FA v5.0 please see this article: Two-Factor Auth upgrade guide from v5.0 to v5.6
https://helpdesk.kaseya.com/hc/en-gb/articles/360034317872
Note: With the release of 2FA v5.5 x86 servers are no longer supported. You will need to be using an x64 server as per https://helpdesk.kaseya.com/entries/25881456
Questions?
If you have any questions or need some help, we would be happy to assist. Open a case at help.scorpionsoft.com or send an email to support@scorpionsoft.com.