Important: With Apple's release of iOS 11 (64-bit), your existing AuthAnvil SoftToken (32-bit) will not work on any Apple devices running iOS 11 or higher.
AuthAnvil On-Prem customers who were using the SoftToken application should upgrade to the full AuthAnvil Authenticator application prior to their users upgrading to iOS 11.
- To upgrade to the latest version of the AuthAnvil Authenticator app, please visit: https://itunes.apple.com/us/app/authanvil-authenticator/id1091014965?mt=8
To perform this upgrade migration from AuthAnvil SoftToken to AuthAnvil Authenticator, it is necessary to reassign your users’ existing tokens.
- For full instructions on how to perform this migration, please refer to the following guide: https://helpdesk.kaseya.com/hc/en-us/articles/115011353907
Please Note: You must perform both steps – referencing the links above – to successfully migrate apps and ensure compatibility with iOS 11.
For all devices other than Windows Phone 7, just point your device's browser at this section.
This will allow you to select the direct link to your devices appropriate App Store.
For Windows Phone 7, the SoftToken is available as a free download in the Windows Marketplace. Just hit the Marketplace icon on your home screen and search for AuthAnvil.
If you have any questions or need some help, we would be happy to assist. Open a case at help.scorpionsoft.com or send an email to email@example.com.