Issue
Unable to activate RWWGuard and it fails with the popup: "An exception occured while trying to validate the license key with the activation server. The underlying connection was closed: Unable to connect to remote server."
Cause
This failure occurs when SSL is not being allowed on the server, usually due to a proxy setting. Our server will not allow connections through proxies.
Resolution
Add the following address as an exception to the proxy rules and the activation should succeed.
https://secure.scorpionsoft.com/ActivationWebService/ActivationService.asmx
Affects
RWWGuard
Questions?
If you have any questions or need some help, we would be happy to assist. Open a case at help.scorpionsoft.com or send an email to support@scorpionsoft.com.