Where do I configure my subscription information?

You can configure your subscription settings in the Customer Portal at https://customer.scorpionsoft.com/account.aspx. 

To navigate to it manually:

• Log into the Customer Portal at https://customer.scorpionsoft.com
• Click on the Account page
• Near the bottom of the page, click the Subscription Information tab

From there you can view your current Subscription Credit, enter your credit card information or generate a Subscription Key. You can also view your current Subscription Key and copy it in order to configure your AuthAnvil products with an active subscription account.

Note: When you click the "Generate New Key" button, your previous Subscription Key / Password will expire. Make sure to configure your AuthAnvil products to use the new key.  See below for instructions on how to configure subscription information on an existing AuthAnvil 2FA or AuthAnvil Password Server.

AuthAnvil (v3.5 and earlier):

1. Run the AuthAnvil Configuration Wizard tool on your server.
2. Log in with your Master Admin Password.
3. Configure your subscription settings so that your Administrative Contact in the Customer Portal is the email account, and the Subscription Key is in place of your Subscription Password.
4. Click Next to skip through the menus and select to close the AuthAnvil Configuration Wizard.
5. Restart the AuthAnvil Licensing Manager service to force a check-in with the new subscription information.
6. After a couple minutes, you should see "Successfully sent licensing report" in the AuthAnvil event logs if the credentials are configured correctly.

AuthAnvil (v4.0 and v4.1):

1. Open the Web Config Editor tool located at C:\Program Files\Scorpion Software\AuthAnvil\AuthAnvilTools\AAWebConfigEditor.exe
2. Click the "Edit Subscription Info" button in the bottom-right corner.
3. Configure your subscription settings so that your Administrative Contact in the Customer Portal is the email account, and the Subscription Key is in place of your Subscription Password.
4. Apply the changes to close the Web Config Editor.
5. Restart the AuthAnvil Licensing Manager service to force a check-in with the new subscription information.
6. After a couple minutes, you should see "Successfully sent licensing report" in the AuthAnvil event logs if the credentials are configured correctly.

AuthAnvil 2FA (v4.5 and later):

1. Navigate to the AuthAnvil Manager (Usually http:// <domain> /AuthAnvil/Manager).
2. Log in with Site Admin credentials.  This is either a Passcode (PIN + One-Time Password) or a Temporary Password.
3. Click on the Settings page.
4. In the Actions menu, click on Change Subscription Info.
5. Log in with your Master Admin Password.
6. Configure your subscription settings so that your Administrative Contact in the Customer Portal is the email account, and the Subscription Key is copied to the "Key" value.
7. Save the changes.
8. Run an IISreset or recycle the AuthAnvil application pools in IIS to force a check-in with the new subscription information.
9. After a couple minutes, you should see "Successfully sent licensing report" in the AuthAnvil event logs if the credentials are configured correctly.

AuthAnvil Password Vault (v1.1 and earlier):

1. Navigate to the AuthAnvil Password Vault login page (Usually http:// <domain> /aapv).
2. Log in as an Organization Administrator.
3. Click on the Settings page.
4. At the bottom of the page, click the Licensing tab.
5. Click the Modify Password button to reveal the Subscription Key.
6. Configure your subscription settings so that the Administrative Contact in the Customer Portal is your email account, and the Subscription Key is the value copied from the Customer Portal Subscription Information page.
7. You may run an IISreset or recycle the AAPV application pools in IIS to force a check-in with the new subscription information.
8. If the new credentials are correct, there will be no additional errors logged in the %PROGRAM FILES%\Scorpion Software\AuthAnvil Password Vault\Logging\FailureReport.log.

AuthAnvil Password Server (v1.5 and later):

1. Navigate to the AuthAnvil Password Server login page (Usually http:// <domain> /aaps).
2. Log in as an Organization Administrator.
3. Click on the Settings page.
4. Near the bottom of the page, click the Licensing tab.
5. Click the Modify Password button to reveal the Subscription Key.
6. Configure your subscription settings so that the Administrative Contact in the Customer Portal is your email account, and the Subscription Key is the value copied from the Customer Portal Subscription Information page.
7. You may run an IISreset or recycle the AAPS application pool in IIS to force a check-in with the new subscription information.
8. If the new credentials are correct, there will be no additional errors logged in the %PROGRAM FILES%\Scorpion Software\AuthAnvil Password Server\Logging\FailureReport.log.

Questions?

If you have any questions or need some help, we would be happy to assist. Open a case at help.scorpionsoft.com or send an email to support@scorpionsoft.com.