Log in to the Customer Portal https://customer.scorpionsoft.com
Select the Account Tab.
Select Administrative Contact.
Note: You must fill out all fields or the changes will not be saved.
Once you have made your changes select Update Administrative contact.
Select Sign Out.
Open this site https://customer.scorpionsoft.com/forgotpassword.aspx and enter the new email address for the Administrative contact.
Select the submit button.
Once you receive the Customer Portal reset email you will be able to set your own password to log in.
At this point you will be able to update the Billing or Technical contact should you need.