We recommend that you always first back-up each product.
- Backing up 2FA - https://helpdesk.kaseya.com/hc/en-gb/articles/360034317732
- Backing up SSO - Occurs automatically when backing up 2FA, can be done manually following https://helpdesk.kaseya.com/hc/en-gb/articles/360034318372
- Backing up Password Server - https://helpdesk.kaseya.com/hc/en-gb/articles/360034318692
Note: Do not leave the backup files in the Scorpion Software Folder.
You should you upgrade in the following order,
- Two-Factor Auth (2FA).
- Single Sign On (SSO).
- Password Server (PWS).
Note: During the Upgrades please stop the respective IIS Application Pools for Each product.
Here are the Upgrade Guides.
- Note: As of 2FA v5.5 the SSO upgrade is handled by the 2FA installer, there is no need to run a separate upgrade.
Note: Ensure you select the guides for your current versions.
Note: If you are only seeing an option to "Uninstall" when upgrading 2FA / SSO/ PWS then this in an incremental update and not a full version change.
When prompted to uninstall it is safe to continue once the old version is removed relaunch the installer and select install/backup.
Note: As always before making changes to any AuthAnvil product we recommend creating a backup as per the upgrade guide. Remember to move this file to a safe location as it stores sensitive data from your server database. When the upgrade runs the existing AuthAnvil files and folders will be wiped and recreated.