Important: With Apple's release of iOS 11 (64-bit), your existing AuthAnvil SoftToken (32-bit) will not work on any Apple devices running iOS 11 or higher.
AuthAnvil On-Prem customers who were using the SoftToken application should upgrade to the full AuthAnvil Authenticator application prior to their users upgrading to iOS 11.
- To upgrade to the latest version of the AuthAnvil Authenticator app, please visit: https://itunes.apple.com/us/app/authanvil-authenticator/id1091014965?mt=8
To perform this upgrade migration from AuthAnvil SoftToken to AuthAnvil Authenticator, it is necessary to reassign your users’ existing tokens.
- For full instructions on how to perform this migration, please refer to the following guide: https://helpdesk.kaseya.com/hc/en-us/articles/115011353907
Please Note: You must perform both steps – referencing the links above – to successfully migrate apps and ensure compatibility with iOS 11.
AuthAnvil supports the vast majority of Smartphones, tablets, YubiKeys and Windows operating systems. Take a look at the list below to see if your device is supported.
Tablets
- Apple iPad
- Windows Surface
- Android Tablet
- BlackBerry Playbook
Smartphones
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Apple iPhone
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Windows Mobile
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Windows Phone
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Android
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BlackBerry
Workstations and Servers
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Windows XP and higher (Note: As of April 8, 2014 Windows XP is no longer supported).
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Windows Server 2003 and higher
YubiKeys
(see www.yubico.com for more information about YubiKeys)
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YubiKey Standard
Questions?
If you have any questions or need some help, we would be happy to assist. Open a case at help.scorpionsoft.com or send an email to support@scorpionsoft.com.