When the initial purchase was made, the purchaser used an e-mail address for the receipt to be sent to. This e-mail account is where the account Information and subscription details are stored. Please sign into the Customer Portal using this e-mail account and then you can update the account information as needed.
Questions?
If you have any questions or need some help, we would be happy to assist. Open a case at help.scorpionsoft.com or send an email to support@scorpionsoft.com.