How to add logos on the emails being sent on tickets and invoices by BMS?
This can be achieved either by using copy and paste of the logo in the template design or HTML to reference a static hosted image address in the email templates. (Admin > Business Process > Email Templates)
Edit the HTML source of the corresponding Email Templates to reference the Image in a URL Source.
<img alt="" src="="URL OF IMAGE HERE"/>
Example : <img alt="" src="https://bms.kaseya.com/Images/logo.png?ver=22.214.171.124" />
Once this is added, choose the preview button to ensure the output looks as expected.