BMS : Unable to save an asset, fails with error 500

Question:

Every time I try to update any field on a particular asset record, it fails with error 500.

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Answer : 

This happens if there are HTML tags in one of the asset fields. "&#" are considered html tags in BMS. 

Steps :

1. Navigate to the affected asset

2. Look for the HTML tags on any of fields. Typically they will be on the username fields.

3. Clear the HTML tags and save.

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 Note: The save should complete successfully and you will no longer see error 500. 

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