Question: Why does my ITGlue panel show red in color?
Answer: A successful connection of ITglue to BMS will show a grey color panel. If it's red, the connection is not established successfully.
The connection can be relinked in two different ways.
Click on the red ITGlue icon, It will provide you with a pop up to authenticate your login.
Navigate to Home > Settings > My Settings >Integrations > Connect.
The authentication window will be as follows.
The icon will now show Grey in color and connection can be confirmed in Profile settings.