BMS RMM Integration Settings shows a forbidden error.

Question : 

Why does the RMM integration settings show an Error! Status : Forbidden - Message in BMS?

 

 

Answer : 

This error indicates that Integrator Username setup in RMM Integration settings of BMS does not have the complete access to perform sync and gather data from VSA.

The test connection will say successful, but an import will fail. 

The account setup in BMS to access the VSA must have complete access to all the orgs of vsa in order for the import to work successfully. A master/system scope and role is recommended. 

 

 

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