Problem: Exporting invoice to QuickBooks fails with the below error:
"Failed to Add Line Item (Retainer By Hours) - Missing Income Account Reference - Check your Billing Configuration."
Cause: The error is seen when the "Retainer By Hour" Contract does not have a referenced Income Account.
Resolution: Follow these steps to get it resolved:
- Open up BMS
- Navigate to Finance > Contracts
- Open the Contract and select the Tax Settings tab
- Reference the Income Account for the retainer on the contract level
- Restart the sync tool: