Best Approach for Moving the EndpointDownloads Folder to another Drive or Network Share

Problem: This folder can grow exponentially which can cause the KServer to go down as it consumes all available space.

Question: What is the best way or method for moving the "EndpointDownloads" folder to another drive or network share?

Answer: Follow these steps in the order below, please note that copying the files MUST be done first:

  1. Copy files to the new location
  2. Rename the actual location, i.e.: D:\Kaseya\EndpointDownloads to EndpointDownloads_OLD
  3. Create symbolic link to a new location from D:\Kaseya\EndpointDownloads to the new location

Note: If you incur any issues please contact Kaseya Support via this link and mention Support Ticket #318088 for reference.

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