Problem: This folder can grow exponentially which can cause the KServer to go down as it consumes all available space.
Question: What is the best way or method for moving the "EndpointDownloads" folder to another drive or network share?
Answer: Follow these steps in the order below, please note that copying the files MUST be done first:
- Copy files to the new location
- Rename the actual location, i.e.: D:\Kaseya\EndpointDownloads to EndpointDownloads_OLD
- Create symbolic link to a new location from D:\Kaseya\EndpointDownloads to the new location
Note: If you incur any issues please contact Kaseya Support via this link and mention Support Ticket #318088 for reference.