9.5.4.2149 Maintenance Release - 20 March 2021

The VSA 9.5.4.2149 release includes enhancements and fixes described in the topics below. For minimum system and agent requirements, see these topics in the Kaseya R95 System Requirements Guide: Kaseya Server Minimum Requirements & Configuration and Agent Minimum Requirements

Enhancements

Kaseya One and IT Complete Single Sign-On Integration: Multi-server and Multi-tenant configurations.

In this release, we added Single Sign-On support via Kaseya One and the IT Complete product suite for multiple servers or multiple-tenants.

Note: This release adds multi-server and multi-tenant support to the existing IT Complete SSO login capability within VSA. However, this release does not change current VSA authentication methods - existing authentication methods will continue to work with 9.5.4.2149. The IT Complete SSO feature will NOT be available for use until a later date.

For more information on IT Complete Single Sign-On Integration feature, see Logon Policy topic.

To register on On-Premise VSA per multiple VSA servers or with multiple KaseyaOne companies, a tenant System user must authenticate to IT Complete with a prompt to complete the Kaseya One authentication process:

    1. Log in as a System user;
    2. Navigate to System > Server Management > Logon Policy page;
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    3. Click the Authenticate with IT Complete button. The new window with Kaseya One login page will open;
    4. Login to your Kaseya One account. Once you authenticate with Kaseya One, you can continue with the VSA registration process;
    5. Click the Register VSA with IT Complete button;
    6. Check the Enable Log in With IT Complete checkbox, and click the Update button;

Now your VSA account is registered with an IT Complete account.

To register VSA user accounts with IT Complete (Kaseya One) accounts from the VSA Login page .

      1. Select the Login with IT Complete option on the login page, to associate your VSA account with an IT Complete account;
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      2. Enter your IT Complete credential;
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      3. Enter your VSA account credential;
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Now your VSA account is registered with an IT Complete account.  

To register VSA user accounts with IT Complete accounts from the VSA UI:

      1. Click your VSA user logon name in the upper right-hand corner of the VSA to display your User menu; 
      2. Click the Enable Log In With IT Complete option. 

Now your VSA account and IT Complete are associated. 

To remove association of your VSA account and IT Complete account:

      1. Click your VSA user logon name in the upper right-hand corner of the VSA to display your User menu;
      2. Click the Disable Log In With IT Complete option. 

Now your VSA account and IT Complete are disassociated. 

Bug Fixes

Discovery

  • Fixed an issue where Domain Watch failed to harvest changes from probes when parsing the XML output on the endpoint.

KaseyaOne Integration

  • Fixed KaseyaOne SSO issue:
    • The "Login with IT Complete" button was displayed on the login page when the KaseyaOne SSO feature was not set up on the VSA.
    • The "Enable Log in With IT Complete for the server." functionality was missed on the System page.

Live Connect

  • Fixed an issue where Live Connect integration was broken due to updating the custom VSA URL.

 

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