VSA Agent Packages: 'Set As Default Package' and 'Show On Download Page' Access Rights for User Roles.

Problem: There was an issue prior to 9.5.0.15 with two Access Rights for User Roles controlling agent packages that were not being honored: Set As Default Package and Show On Download Page:

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Cause: This was reported to our Engineering team and resolved in the latest patch for 9.5:

"Fixed an issue where the create/edit dialog screens weren’t honoring the user role access right restrictions for the ‘Set As Default Package’ and ‘Show On Download Page’ flags. (VSA-394)"

Note: For the following steps, role restricted user refers to a VSA user who does not have permissions to see either the Set As Default Package or the Show On Download Page.

  • To remove the unwanted flags created by role restricted users, a VSA administrator will need to take ownership of the packages in question and remove the flags:

1. Login as a VSA admin

2. Navigate to Agent > Packages > Manage Packages

  • If you are unsure who owns each package, click a header drop-down and select Filters > Owner:

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3. Select the agent package in question and click Share:

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4. In the "Share Package" dialog screen, click Take Ownership and hit Save:

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5. Select the same agent package and click Edit

6. On the agent package wizard, click Next until you reach Step 3 of 3

7. Remove the flag(s) you do not want the role restricted user to have and click Finish:

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8. The role restricted user's package now has restricted flags removed.

Note: Below are optional steps to have role restricted users take back ownership of agent package(s):

1. Have a role restricted user log into the VSA

2. Navigate to Agent > Packages > Manage Packages

  • If you are unsure who owns each package, click a header drop-down and select Filters > Owner.

3. Select the agent package in question and click Share.

4. In the "Share Package" dialog screen, click Take Ownership and hit Save.

Note: If you have any questions regarding this KB article, please feel free to contact Kaseya Support via: https://helpdesk.kaseya.com/hc/en-gb/requests/new

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