How can I add an email address to the CC section?

Question

How can I add an email address to the CC section?

Resolution

We can set up a default cc userid in the Email Template and this template can be then selected in the workflow. 

Note: Once you add a cc to the Email template this will be used in all mail communication depending upon the workflow.

1. Navigate to Email Templates, Type the required email address in the CC field.

2. Select this template in Workflow > Notification

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