Problem: Under System > Customize, there is no option to enable IT Glue integration:
Resolution: The culprit here might be that the FuncList table in the DB did not get updated as expected. To fix this, run the attached SQL queries:
- Run the UpdateFuncList.sql
- Then run UpdateRoleTypeFuncList.sql - these scripts are part of reapply schema.
Note: Attempting a reapply schema should also help. Also, ensure that this runs against ksubscribers database.
Applies to: On-Premise Servers 220.127.116.11 and up.