Issue:
When exporting invoices to QuickBooks, the export fails with error: "Failed to be exported to QuickBooks. Error: 974003 : Invalid Data - Export Customer failed."
Error message:
Invoice - XXX - Failed to be exported to Quickbooks. Error 974003: Invalid Data - Export Customer 'Account name' failed due to these errors - BadRequest - Validation Exception was thrown.Details: :QueryParserError: Invalid content. Lexical error at line 1, column 64. Encountered: "\u200b" (8203)
Cause:
\u200b is a "zero-width-space" in Unicode. This character is intended for invisible word separation and for line break control. If this error is seen when exporting a customer, the account name has an invisible space in it.
Solution:
-
- Navigate to CRM > Accounts > Selected account.
- Clear the name completely, give it a temporary name and Save.
- Re-type the correct name back in manually. Save
- Export the invoice again.