Patch Release - 10 June 2020

The VSA release includes the new features, enhancements and fixes described in the topics below. For minimum system and agent requirements, see these topics in the Kaseya R95 System Requirements Guide: Kaseya Server Minimum Requirements & Configuration and Agent Minimum Requirements. 

IMPORTANT! This release requires agent version Be sure to update your Windows, Mac, and Linux agents after installing this release.

NOTE: On macOS 10.14 (Mojave) machines running 32-bit agent, KaseyaRemoteControlHost process must be added back to accessibility section in security and privacy settings after upgrading the agent, or VSA admin will not have keyboard / mouse control during remote control sessions. Click here for details.

Important Note Regarding 2FA for On Premise VSA Customers 

Please be informed that in the first VSA release following July 31, 2020, Two-Factor Authentication (2FA) will become mandatory on all VSA On-Premises user logins. 

This change will bring On-Premises VSA into parity with SaaS VSA as it relates to the use of 2FA for protecting user logins when accessing the VSA UI. 

For more information on VSA 2FA, including educational material, please click this link for the KB article. 

Important Regarding VSA REST API Authentication Tokens 

As part of Kaseya’s ongoing efforts to improve security of the VSA, the REST API authentication token strength will be increased in the next product release. This note serves as a notice to anyone using the REST API that your integrations must support up to a 2000 character value in the “Token” field for VSA REST API requests. 

Planned Deprecations 

The legacy SOAP API will be officially deprecated on November 1st of 2020. Kaseya introduced its REST API for the VSA in 2016 to better align with industry best practices in providing a modern framework for integrating with its flagship product, and now that this API has been available for four years it will become the sole API supported for VSA integration.  

New Features 

API Framework: Generating Alerts for TAP Members 

This release introduces a VSA API for Technology Alliance Program (TAP) Members. Enhancements in VSA API catalog will help those TAP Members who don't have the ability to send their events to Kaseya as alerts - now it is allowed to generate alerts through VSA API in order to have visibility from critical TAP application alarms utilizing the existing VSA alert facility functions. 

Discovery: Topology Map

The Topology map is a new feature in the VSA Discovery module that provides a visual representation of (discovered) network segments. You can quickly identify connectivity between endpoints, view device details (by clicking on topology asset), view the status of assets on a network segment, and launch Quick View. Topology map provides filtering by Network, Machine Group, Name, Type, IP Address and MAC Address for quick search. For more details, see Topology Map article.



  • Multiple instances of the 64bit VSA Agent are allowed to run on macOS.


  • Updated KInstall to display a count of issues that were corrected when running all Fix-its.

Software Management  

  • Pagination added to Machine > Vulnerabilities page.  To view new function, please click here.

VSA Core 

  • Added Auditing of Connection Gateway for macOS when using the 64bit VSA Agent.

Bug Fixes 

Agent Module 

  • Fixed an issue in Agent Package options with inability to save scripts or switches containing spaces after upgrade to version.


  • Fixed an issue when opening multiple remote control sessions at a time, the session length kept going for the first opened session even after its closure.
  • Fixed an issue with monthly ranged schedules that did not run on December.
  • Fixed an issue while using Live Connect that prevented access to any subsequent registry keys after browsing the parent key of Windows "protected" registry keys found under HKLM\SYSTEM\CurrentControlSet\Control.


  • Fixed an issue with inaccurate displaying of Backup Job duration in Backup Log page.


  • Fixed an issue when assets were not associated to correct network.

Patch Management 

  • Fixed an issue with "Copy packages to the working directory on local drive with most free space" functionality that caused patch test/deployments to fail.

Policy Management 

  • Fixed an issue with incorrect timezone offset in Policy Reboot Action.

Procedure Editors 

  • Fixed an issue preventing editing of Agent Procedures when using internet-restricted VSA Servers.

Service Desk 

  • Fixed an issue when retrieving Service Desk ticket notes via API to ensure that only notes related to the referenced ticket are returned.

Software Management 

  • Fixed an issue with Patch Scan failure if .pls files are missing from lumension folder.
  • Fixed an issue with downloading installers, which may cause consequences during the deployment process.
  • Fixed an issue with deploy patches function would fail when filter was set via the Vulnerabilities tab.
  • Fixed an issue where the status filter under Machines > Vulnerabilities did not function after selecting a filter and deploying patches.
  • Fixed an issue when Dashboard and Reports did not exclude overridden vulnerabilities.
  • Patch deployment (within Application Logging) improved to display patches deployed per endpoint

System Module 

  • Fixed an issue in Logon Policy where inactive user sessions got logged out before timeout expiration.

VSA Core 

  • Resolved environmental issue with VSA services not starting with non-standard installation path.
  • Fixed an issue preventing the installation of the 64bit macOS agent in certain conditions.


Known issues in this release.

  • We have created an article referencing an issue as a result of upgrading agents to


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