How do I enable Debug logs in QuickBooks Desktop Connector?

QUESTION

How do I enable Debug logs in QuickBooks Desktop Sync Tool?

RESOLUTION

In the QuickBooks Desktop Connector, navigate to Settings > Log Settings and change the Log Level to Debug and hit save.

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Once completed, please retry the items that are not working and you will get more detailed logging that can be sent to our support and development team. 

Logs are located at:

C:\Users\{currentUser}\AppData\Local\QBConnector - Please send this to support for further troubleshooting.

 

APPLIES TO

QuickBooks Desktop Sync Tool v2

 

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