How do I register for a helpdesk account?

QUESTION

How do I register for a helpdesk account?

RESOLUTION

When you register for a helpdesk account, you will get the following features:
  • Ability to review previous and current tickets that you have submitted across all Kaseya business units
  • Submit feature requests

In order to register for an account, please submit a new ticket by selecting the Open Ticket button on the top-right of this page.

  1. Select Kaseya Support from the form drop-down list.
  2. Enter your Email Address, this will be your username and should be a business email address.
  3. Enter the Subject as Register for a helpdesk account.
  4. In Kaseya Product, select Kaseya Helpdesk.
  5. Fill in the description with any message of your choice.

From here, our team will process your request within the next 1 business day.

 
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