Problem
When attempting to mark an employee as "Inactive", you get this error message:
Cause
After BMS 4.0.9, you cannot assign External Security Roles to Internal Employees. If a user was created before this patch, marking them "Inactive" would result in this error message.
Resolution
Make the changes mentioned below for the Employee you wish to mark "Inactive":
- Via HR > Employees, select the user in question
- Set External to "No", and Status to "Inactive"
- Go to Security Roles and un-check External Assigned Roles
- Save these changes to the Employee record - this should free up a license and mark the employee as "Inactive".
Applies to: BMS 4.0.9 and newer.