The VSA login page looksfor a folder on the Kaseya server called C:\Kaseya\WebPages\AuthAnvil\inc. During installation ofthe Kaseya logonagent / Kaseya addin, if the AuthAnvil passcode promptwas set to be turned off, it will rename the "inc" folder to "incBackup". This hides the folder from the login check, disabling the AuthAnvil passcode prompt and not requiring 2FA protection for any users.
You can enablethe passcode field at any time by logging onto the Kaseya server and renaming the "incBackup" folder located in C:\Kaseya\WebPages\AuthAnvil to "inc". If you want to manually disable it and turn off the 2FA protection, manually rename the "inc" folder to something different like "incBackup".
If you have any questions or need some help, we would be happy to assist. Open a case atkaseya.zendesk.com.