When installing the Web Logon Agent you recieve the following error: "Downloading of the installation data from the web has failed. Please make sure you are connected to the internet."
The computer that you are installing the agent on is unable to reach the Microsoft Visual C++ 2005 SP1 Redistributable Package installer that is on our site.
Manually download and install the agent from Microsoft at the following URL: http://www.microsoft.com/downloads/thankyou.aspx?familyId=200b2fd9-ae1a-4a14-984d-389c36f85647&displayLang=en
Launch the Web Logon Agent installer afterwards.
If you have any questions or need some help, we would be happy to assist. Open a case at kaseya.zendesk.com .