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"Oops. Something went wrong" error message.

Question: When navigating within the VSA, instead of the desired page loading, I get an error message that states "Oops. Something went wrong". What does this mean?

Answer: The actual error code should be recorded in:< KaseyaInstallDirectory>\Kaseya\WebPages\errors\webErrorLog.txt

Note: You can navigate to this directory to obtain the error message to further troubleshoot. If you are unsure of what the error means, please visit helpdesk.kaseya.com and submit a ticket with the attached log (specifying the time stamp of the error in question) and the specific page within the VSA that displayed the error:

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