Important: With Apple's release of iOS 11 (64-bit), your existing AuthAnvil SoftToken (32-bit) will not work on any Apple devices running iOS 11 or higher.
AuthAnvil On-Prem customers who were using the SoftToken application shouldupgrade to the full AuthAnvil Authenticator application prior to their users upgrading to iOS 11.
- To upgrade to the latest version of the AuthAnvil Authenticator app, please visit:https://itunes.apple.com/us/app/authanvil-authenticator/id1091014965?mt=8
To perform this upgrade migration from AuthAnvil SoftToken to AuthAnvil Authenticator,it is necessary to reassign your users existing tokens.
- For full instructions on how to perform this migration, please refer to the following guide:https://help.scorpionsoft.com/hc/en-us/articles/115011353907
Please Note:You must perform both steps referencing the links above to successfully migrate apps and ensure compatibility with iOS 11.
AuthAnvil supports the vast majority of Smartphones, tablets, YubiKeys and Windows operating systems. Take a look at the list below to see if your device is supported.
- Apple iPad
- Windows Surface
- Android Tablet
- BlackBerry Playbook
Workstations and Servers
Windows XP and higher(Note: As of April 8, 2014 Windows XP is no longer supported).
Windows Server 2003 and higher
(see www.yubico.com for more information about YubiKeys)
If you have any questions or need some help, we would be happy to assist. Open a case atkaseya.zendesk.com.