If you change domains or need to use another URL for authentication, you will need to adjust each installation of the agent SAS URL. The procedure is as follows:
- Open the registry editor on the computer that has the agent installed to the following key:
- Edit the keys called ServiceURL and ServiceURL2 Primary SAS = ServiceURL Secondary SAS= Service URL2
Be sure to adjust the SiteIDs as well, if needed.
Note: Both ServiceURL keys need a value, if you are only using a single server then set the secondary to the same value as the primary.
If you have any questions or need some help, we would be happy to assist. Open a case at kaseya.zendesk.com .