AuthAnvil Password Server uses a ClickOnce application to run the RDP Connector. ClickOnce is a special .NET technology developed by Microsoft to allow easy installation of web applications. Internet Explorer is the only browser that natively supports this functionality. In order to use ClickOnce in other browsers an add-on must be installed.
For Google Chrome we recommend using the ClickOnce Chrome extension:
Mozilla Firefox has a similar add-on, the Microsoft .NET Framework Assistant:
NOTE: Internet Explorer is the only officially-supported browser for AuthAnvil Password Server.
If you have any questions or need some help, we would be happy to assist. Open a case at kaseya.zendesk.com .
This is currently broken in Chrome. Will re-publish the article if support comes available.