Important: With Apple's release of iOS 11 (64-bit), your existing AuthAnvil SoftToken (32-bit) will not work on any Apple devices running iOS 11 or higher.
AuthAnvil On-Prem customers who were using the SoftToken application shouldupgrade to the full AuthAnvil Authenticator application prior to their users upgrading to iOS 11.
- To upgrade to the latest version of the AuthAnvil Authenticator app, please visit:https://itunes.apple.com/us/app/authanvil-authenticator/id1091014965?mt=8
To perform this upgrade migration from AuthAnvil SoftToken to AuthAnvil Authenticator,it is necessary to reassign your users existing tokens.
- For full instructions on how to perform this migration, please refer to the following guide:https://help.scorpionsoft.com/hc/en-us/articles/115011353907
Please Note:You must perform both steps referencing the links above to successfully migrate apps and ensure compatibility with iOS 11.
When searching the iTunes store you will see there are two AuthAnvil token types. Both token types can be used for AuthAnvil On-Premises iPhone users.
Legacy iOS device support (32bit devices)
The first type is for use with iOS v6.0 - 10 viahttps://itunes.apple.com/ca/app/authanvil-softtoken/id320449452?mt=8
Please note that this app will be deprecated and support will come to end of life.
iOS 11 - newer devices (64 bit devices)
The second type is for use with iOS 11 - newer viahttps://itunes.apple.com/us/app/authanvil-authenticator/id1091014965?mt=8&ign-mpt=uo%3D2
The following iOS devices are compatible with Authenticator:
- iPhone 5S
- iPhone 6/6 Plus
- iPhone 6S/6S Plus
- iPhone SE
- iPhone 7/7 Plus
- iPad Mini 2
- iPad Mini 3
- iPad Mini 4
- iPad Air
- iPad Air 2
- iPad Pro 12.7
- iPad Pro 9.7
- iPad Pro 12.7 (2nd Generation)
- iPad Pro 10.5
The AuthAnvil Authenticator will be supported going forward for all iOS devices beyond iOS 11.
If you have any questions or need some help, we would be happy to assist. Open a case atkaseya.zendesk.com.