When you are using the Password Server by default the session will expire after 15 minutes of inactivity by default. This session expiration is due to a coded timeout setting.
This timeout is set to increase the security of the Password Server. This helps reduce the chance that someone can gain access to your session after you are logged in, in times of inactivity.
There may be times when you want to set a longer Password Server timeout setting for users.
Using Password Server v2.5 the timeout can be set by default by adding the following code right after the AppSettings section in the PWS web.config:
<setting name="SessionDuration" serializeAs="String">
The "<value>" section is where you set the variable for adjusting the length of the duration in minutes.
Note: This has only been tested with Password Server v2.5. If you are using an older version please see this Article for upgrade assistance.
You may also setup access to Password Server from the Single Sign On portal, when your session times out in PWS you would only need to click the PWS icon to log back in. No need to wait for the timeout to complete.
If you currently do not have SSO configured, here is the Installation Guide http://www.scorpionsoft.com/docs/sso/install-guide-v41.
Here is how to integrate with PWS with SSO http://www.scorpionsoft.com/docs/sso/aaps.
If you have any questions or need some help, we would be happy to assist. Open a case at kaseya.zendesk.com .