f you are using Kaseya VSAR7, R8, R9, R9.1, R9.2 you can disable 2FA in the Database.
Open SQL Management Studio.Navigate to ksubscribers > Tables > dbo.AA_Settings
Change the Value ofTFALogonDisabled to 1
This will effectively disable the 2FA requirement for your VSA Server. To re-enable 2FA change the value to 0.
Note: You can download SQL Management Studio 2014 here.
If you have any questions or need some help, we would be happy to assist. Open a case atkaseya.zendesk.com.