After you have enabled KaseyaOne Unified Login for your organization, you can elect to have myITprocess user accounts created automatically for users who do not yet have a myITprocess user account. This is known as Just-In-Time (JIT) provisioning.
Prerequisites
You must be an administrator for both myITprocess and KaseyaOne.
You must have login credentials for myITprocess and KaseyaOne. If you do not have them, contact your administrator.
You should have added 2FA to both myITprocess and KaseyaOne.
You must have the same email address for myITprocess and KaseyaOne accounts.
Before the Automatic User Provisioning feature can be enabled, the Enable Log In with KaseyaOne toggle must be activated.
Enabling Automatic User Provisioning
To enable Automatic User Provisioning feature:
- From the myITprocess home page, navigate to Account Settings>KaseyaOne.
- Turn on the Enable Automatic User Provisioning toggle in the Automatic User Provisioning section.
The user accounts that exist in myITprocess before JIT is enabled are not affected after JIT has been enabled.
With the Automatic User Provisioning feature, a role for the new users provisioned in myITprocess will depend on their role in KaseyaOne:
- Master role in KaseyaOne is corresponding to It Provider admin in myITprocess.
- Billing role in KaseyaOne is corresponding to VCIO in myITprocess.
- User role in KaseyaOne is corresponding to VCIO in myITprocess.