Advance 360 is Kaseya’s SME, consulting led, fixed price engagement to (i) run a structured migration program from a compete product stack to a Kaseya landscape, or (ii) to end-to-end health check, optimize and configure your Kaseya assets for industry leading cyber practices.
Your business has moved on, but your system efficiency hasn’t; Reduce the amount of manual intervention, don’t increase it.
Kaseya Expert led platform performance tuning, specialized migration assistance and value installment.
Advance 360 is Kaseya’s most extensive, comprehensive, end-to-end consulting offering designed to provide our partners with a singular end-to-end program to analyze, plan, migrate (where applicable), optimize, integrate and automate our category leading unified IT management platform. Going beyond a migration offering, Advance 360 focuses on maximizing the value of your investment in Kaseya, driving operational efficiency, mitigating cyber risks, and future-proofing your business.
A Compressed Timeline with Maximum Results Guaranteed
Advance 360 provides a seamless end-to-end experience, guiding you through scoping, assessment, migration, optimization, and ongoing assurance, with dedicated experts and premium support ensuring a successful transition and maximized value from your Kaseya investment. |
Premium Support - FastPass
Elevate your support experience with Kaseya's Premium Support FastPass designed to provide you with unparalleled access, responsiveness, and expertise.
Direct L2 Access Exclusive, real-time access to our highly trained Level 2 Engineers through a dedicated line for all your requests and chat needs.
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Priority Support Response Times Premium Support ensures ALL your requests get prioritized attention and prompt resolve. We don't stop working until your case is satisfactorily closed |
24/7 Availability Receive 24/7 Service Support for cases of Severity 1 priority.
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Annual System Health Checks Health checks help you maintain optimal performance of your dynamic Kaseya environment, with a customized heat map for risk detection and targeted resolve. |
Premium Support FastPass Essentials | ||
First Touch Case Respondent |
L2 Engineering Specialist |
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Phone Support | Dedicated Line to L2 Engineering Specialists | |
First Response SLO Target −Severity 1 −Severity 2 | < 30 mins | |
Case Escalation | Team Lead Desk Supervisor |